Yes,we ship to most of countries and free shipping if your order amount is more than 69.99USD.
While, we apologize that we don’t deliver to these countries: China, South Sudan, Yemen, Crimea, and Syria.
Where you ship goods from?
Normally we ship goods from china,meanwhile we also have warehouse in USA. It depends on the situation of warehouse
What’s the shipping cost?
We offer free shipping to USA, UK, Spain, France, Australia, Canada, Germany, free shipping will be provided if your order amount is More than 69.99USD
What’s the shipping time?
The time frame for order delivery is divided into two parts:
1. Processing time:Order verification and packaging, which usually takes an additional 1- 2days
2. Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are shipped by express delivery which usually takes between 7-14 business days to arrive the destination but can take longer from time to time. Besides, UPS, DHL are also available.
How do I track my package?
You can track your parcel via the confirmation Email.
What payment terms can you accept?
We can accept Paypal,Visa, Mastercard, and American express
My payment was declined, why?
If your credit card is declined there may be a few reasons: the card has no fund available, you enter the wrong CSV security code,the card is expired, you enter the wrong billing information, the card doesn’t allow internet purchase(card not present purchases)etc. In any event by calling your issuing bank they can tell you why the card is declining. Try a different credit card or try using Paypal as your checkout method.
How do I cancel my order?
Only unshipped orders may be cancelled. Cancellation can be done by Email. Refund will be issued accordingly if card is charged.
Is my information is securing using this site?
Absolutely! Our Secure Software(SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information trave is over the internet.
What if my address is wrong?
If your address is not available, we will send you an email or call you. Please be sure to check your email within 24 hours of placing your order. We will do everything we can to fulfill your order.
What items are returnable?
Within 30 days of order date
In original condition: Resell-able, Unused or Undamaged, In the original package
How do I return a product?
Once you have alerted us you wish to make a return through an E-mail contact. We will email you back to start the easy return process.
What is your refund policy?
Our complete refurn policy is located at the returns at the button of the site
How will you refund me?
You can find out our refund policy by the link. The refund will go back on the same card you used to place the order with us. Please allow 3-5 days for the funds to show in your account.